Case studies.
A rapid paced discovery phase for the Duke of Edinburgh's Online Record Book
Helping reimagine the future of the DofE International Award Foundation's ORB platform through an intensive discovery phase featuring global user research, service design & product prototyping.
Creating a user-centred, content-led digital experience for Castell Howell
Heading up the redesign of a large-scale digital experience for one of Wales’ largest and most trusted brands by combining UX strategy, content design and technology to create a more engaging and conversion-focused platform.
Interactive Visitor Experience for Norway's Nature Centre
Carrying out interaction design for 19 multilingual interactive exhibits across three floors of Norway's official Hardangervidda visitor centre, I transformed creative concepts into robust touchscreen experiences capable of handling thousands of visitors in a demanding public environment.
Driver and Vehicle Licensing Agency - Personalised Registrations
Leading the interaction design on the DVLA's revenue-generating personalised registrations service, balancing commercial ecommerce goals with government standards while guiding the product through successful Alpha and Private Beta GDS assessments.